Bicorn Instruments will strive to appropriately manage and protect personal information in accordance with the following standards.

1. Collection of Personal Information

When Bicorn Instruments collects personal information for transactions with customers, provision of services, and collection of personal information of Bicorn Instruments employees, Bicorn Instruments will collect such information in a legal and fair manner in accordance with the Personal Information Protection Law. In addition, we will use personal information only to the extent necessary to achieve the purpose of use.

2. use of personal information

The Company may collect personal information with the consent of the customer and use it for the following purposes, unless there are special circumstances stipulated by law.

Billing of sales price and shipping of purchased products

To respond to requests and inquiries from customers.

To conduct questionnaires about our services and products.

Notification of information on products, campaigns, event participation, etc.

To provide after-sales service related to the use of products sold by the Company

To provide supplementary services related to the above. 

3. Disclosure and provision of personal information to third parties

We will not provide or disclose the collected personal information to any third party without your consent, unless required by law. If we provide personal information to a subcontractor for business reasons, we will oblige the subcontractor to protect personal information by means of a confidentiality agreement, etc., and will manage the subcontractor so that it handles personal information appropriately.

4. Inquiries about personal information

If you wish to inquire about, correct, or delete your personal information, we will respond to your request within a reasonable range after confirming your identity.

5. Personal information of minors

We will protect the information we collect from minors in the same manner as we do from adults. However, if necessary, we may ask for the consent of the guardian.

6. Compliance with Laws and Related Standards

With regard to the handling of personal information, the Company will comply with the Personal Information Protection Law and other laws and regulations related to businesses that handle personal information. 7.

7. disclosure, correction, and deletion of personal information

When we receive a request to disclose, correct, or delete personal information, we will promptly respond to the request after confirming the identity of the person who provided the information. Personal information will be stored for a certain period of time and then disposed of, so disclosure, correction, or deletion of the original document is not applicable.

8. revision

The Privacy Policy may be revised without notice in accordance with laws and regulations or our policies.

9. Contact for inquiries about personal information

If you have any questions or concerns about the handling of personal information, please contact us at the following address.

Distributor: Bicorn Instruments

Address: 1141 Kawatacho, Moriyama, Shiga, 524-0001, Japan
Phone number: +81-80-7717-7446